You Should Take Action During Annual Enrollment If:
- You want to make changes to your medical, dental and/or vision plan election, including your coverage tier by adding or dropping dependents (subject to plan and eligibility rules).
- Discontinue coverage in the medical, dental and/or vision plan.
- A surviving spouse must respond to the remarriage attestation question. This applies even if you are not making any changes to your current elections.
Automatic Benefits
- Cancer Support and Guidance
Optional Coverage
- Medical Plan
- Dental Plan
- Vision Plan
- Pet Insurance
- Auto & Home Group Insurance
What Happens if I Don’t Take Action?
- You and your eligible covered dependents will remain enrolled in your current medical, dental and vision plans and 2022 contribution rates will apply.
- If you currently waive AEP medical, dental and/or vision coverage, you will continue to be waived.
3 WAYS TO ENROLL
"I use my Phone for Everything"
The MyChoice® Mobile App lets you upload verification documents, store pictures of your ID cards, elect your 2022 benefits, and much more. Click here and login to Get Access Code from the Home page.
You can send yourself a text that gives you a direct link to download the MyChoice Mobile App. Once you install the Mobile App on your device, use the Access Code to activate it and set your PIN.
"I Feel More Comfortable Talking to Someone"
Call the AEP Benefits Center
1-888-237-2363
(1-888-AEP-BENE)
Monday - Friday
8:00 a.m. to 8:00 p.m., EST
Get Help From Sofia℠
You can get answers anytime with Sofia, your personal digital benefits assistant. Sofia can answer many of your benefits questions virtually 24 hours a day, 7 days a week. Once logged in at aepbenefits.com, access Sofia by clicking on her icon on any page. You can also access Sofia via the MyChoice Mobile App.
Qualified Life Events
Once you choose your benefits during Annual Enrollment, you won’t be able to change them until the next Annual Enrollment period, unless you experience a qualifying life event. You must notify the AEP Benefits Center within 31 days of a qualifying event in order to make any change to your benefits.
Dependent Verification
In some cases, you will be required to submit documentation to verify your dependents’ eligibility. After you’ve completed your enrollment, if any documentation is required, you’ll see a notification on the Home page of the benefits portal under Important Reminders. Simply click on it and follow the prompts to verify your dependents. Your dependent(s) will not be added to your coverage until your documentation is provided and approved.
Coverage Levels
When you enroll in the medical, dental or vision plans, you may also choose whom you want to cover. Your coverage level and cost are based on the dependents you enroll.