Emotional Well-Being (EAP)
Download the eConnect app
Emotional well-being and work-life balance resources to keep you at your best
SupportLinc's Employee Assistance Program (EAP) is a mental health benefit with emotional well-being resources, separate from your Medical Plan. This benefit provides confidential short-term counseling for work and home issues, offering up to 6 visits per problem each year at no cost.
SupportLinc is available to all employees and their household members 24/7/365 by calling. Access support whenever, wherever is most convenient for you.
For guidance to cope with and resolve a variety of issues including:
- Depression, anxiety or stress
- Grief and loss
- Relationship problems
- Family or parenting issues
- Substance use
Finding Care
SupportLinc is here to help you in finding the right therapist. The SupportLinc team will work closely with you to understand your needs and preferences—such as virtual or in-person sessions, location, and scheduling options like evenings or weekends. We’ll also consider any other requirements you share. Based on this information, SupportLinc will identify providers who are accepting new clients and have near-term availability. To make things even easier, the team can assist with booking your first appointment.
3 Apps for On-the-Go Personalized Care!
Log in at supportlinc.com using access code aep to register and access these tools.
ECONNECT: SUPPORT FOR EVERYDAY ISSUES. EVERY DAY.
The eConnect® app offers expert guidance and helpful tools to address a variety of mental health concerns, such as stress, anxiety, depression, burnout, grief, substance use and more.
TEXTCOACH: RECEIVE IN-THE-MOMENT SUPPORT
Textcoach® is like having a mental health “Coach” in your pocket! Designed to help address anxiety, depression, burnout and other concerns while on the go, Textcoach allows you to begin messaging with a licensed clinician on your mobile or desktop device.
Text Support to 51230
MINDSTREAM: A FITNESS STUDIO FOR THE MIND
MindstreamTM is an emotional fitness studio designed to proactively engage you and your family members with resources to strengthen your well-being and productivity with live and on-demand sessions.
Work/Life Resources
Coaching
- Boost your well-being and emotional fitness
- Learn healthy habits, establish new routines, improve mental health and stay focused
- Explore topics like meditation, mindfulness and sleep fitness
Supervisor Connect
- Develop or strengthen your leadership skills and confidence
- Complete the online assessment to measure supervisor strengths
- Get connected to tailored resources and personalized coaching based on the results of your assessment
Free consultations
- Legal
- Financial
- ID theft
Dependent care resources
- Child care referrals
- Specialists will send referrals based on preferences, will confirm availability and look into pricing
- Elder care referrals
Expert referrals for everyday needs
- Home improvement
- Pet care
- Travel
This guide is not intended to be a Plan document, Summary Plan Description, or required notice with respect to any of the Plans mentioned. AEP reserves the right to modify, amend, suspend, or terminate the Plans at any time. Refer to the applicable Plan document if you have any questions relating to a specific Plan or benefit.