New Hire Checklist
We’re glad to have you as a member of the team. AEP is committed to providing a comprehensive range of benefits to meet your needs and the needs of you and your family. Follow these steps to enroll in your AEP benefits.
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Step 1: Review Your Options
You will receive information regarding the benefit enrollment process from the AEP Benefits Center in 7–10 days after you have passed your pre-employment physical, background check and drug test. This information will come to you either by email or regular mail depending on whether you have provided a benefit email address. Once you are an active employee, you can enroll online and talk with a service representative.
As a newly-hired employee, you have 31 days from your date of hire to enroll in your AEP Health and Welfare Benefits.
Full-time Employee Benefits
View your AEP benefit options to help you decide which benefits are right for you and think about who you want to cover.
- Medical and Prescription Drugs: Choose from three Medical Plans with Prescription Drug coverage.
- Dental Plan: Choose from two Plan options.
- Vision and Hearing: Choose Vision coverage with Hearing discounts for yourself and/or your dependents.
- Life and Accidental Death and Dismemberment Insurance: Basic coverage paid by AEP, and you can purchase supplemental coverage for yourself, your spouse and child(ren).
- Voluntary Benefits: Elect lump-sum coverages to safeguard you from accidental injury, critical illnesses and hospital stays.
- Long-Term Disability: Basic coverage is paid by AEP, and you can elect additional coverage for you and your family.
- Savings and Spending Accounts: AEP offers tax-advantaged accounts to help you save on health care costs and care for your dependents. The amount AEP contributes to your HSA is prorated, based on your hire date.
- Home & Auto Insurance: Get discounted group rates.
- Sick Pay: If illness or injury strikes, AEP provides time for you to feel better. Earn more time away each year you are employed at AEP.
- Vacation Purchase: During the annual enrollment period, you may buy additional vacation hours for use in the following calendar year.
- AEP Retirement Pension Plan: After your one-year anniversary, you will be eligible for the Pension Plan.
- AEP Retirement Savings 401(k) Plan: AEP contributes to your savings, and matches a portion of your contributions.
If you do not take any action by your enrollment deadline, these default elections will be applied:
- HSA Value Plan (Employee Only)
- Basic Life Insurance
- Basic Accidental Death & Dismemberment (AD&D) Insurance
- Sick Pay
- Long-Term Disability (LTD) Plan
- Retirement Plan
- Company-Paid Vacation
- Holidays
- Personal Days Off
Step 2: Determine Whom to Cover
When you enroll in the Medical, Dental and/or Vision Plans, you may also choose whom you want to cover. Your coverage level and cost are based on the dependents you enroll. You will be able to determine who you would like to cover in each Plan when you enroll. If you plan on covering dependents, you will need to provide each dependent's legal name, Social Security number (SSN) and birth date when you enroll.
Step 3: Enroll Within 31 Days of Your Hire Date
Enroll Online
Visit aepbenefits.com from any internet-capable device.
New users need to Register—create a user name and password and answer a few security questions. Our Company Key is AEP (case sensitive).
Once registered, log in using your user name and password.
How to Enroll Online
Use the Next and Back buttons to navigate through your enrollment, not your browser's arrows. You will be securely logged out if there is no activity for 20 minutes. Your progress will be saved so you can pick up right where you left off.
- Click the Start Here button to review your personal information and add any eligible dependents.
- You can choose whom you would like to add to coverage for each Plan, or waive coverage.
- Not sure which benefits are right for you? Get help choosing >
- Once you have made your elections, review and click Approve.
- To finish, click I Agree and you will receive a confirmation number and be able to print your Benefit Summary.
SofiaSM, your personal benefits assistant can answer questions and guide you as you enroll.
Tools to Help You Choose
Not sure which Medical Plan is right for you?
Enroll using the decision support tool—just click I'd Like Help Choosing Plans when you start your enrollment!
If you are unsure of which benefits to choose, our decision support tool can help. Simply answer a series of questions about your medical history, risk tolerance and ability to pay out-of-pocket expenses. Using your answers to those questions (which are never shared with AEP), the decision support tool will display the Medical Plan that most closely matches your responses. You can either accept the Best Match Plan that is suggested or choose your own Plan.
The Best Match list will display once you've selected who you want to cover for the year.
Benefit Scout for Voluntary Benefit Guidance
This online benefits decision tool can help you and your family make your Life Insurance elections with confidence. It provides step-by-step guidance so you can find the insurance that makes sense for you. Benefit Scout walks you through a questionnaire that provides a recommendation for your specific needs and situation along with an explanation of why a certain coverage was recommended.
Benefit Scout also helps you decide if Voluntary Benefits are a good fit for you and your family.
Step 4: Verify Dependents
You will be required to submit documentation to verify your dependents’ eligibility. After you’ve completed your enrollment, if any documentation is required, you’ll see a notification in My Tasks. Simply click on it and follow the instructions to verify your dependents. Your dependent(s) will not be added to your coverage until your documentation is provided and approved.
What's Next?
When Coverage Begins
Coverage begins on your date of hire, assuming you enroll by the enrollment deadline. Once you enroll in Medical coverage, you will receive your ID card in the mail within 30 days. The ID card will be issued in the name of the participant (subscriber) and will be valid for everyone you cover. The Medical ID Card is also your Pharmacy ID card.
AEP Retirement Savings 401(k) Plan
Watch your mail in the next few weeks for AEP Retirement Savings 401(k) Plan information from Empower Retirement.
Download the MyChoice Benefits App
Manage your benefits on the go from any smartphone or tablet on the MyChoice benefits app. Get direct access to upload verification documents, store pictures of your ID cards, elect your benefits and much more. If you have questions, chat with Sofia 24/7 in over 50 languages.
Questions? Ask Sofia!
You can get answers anytime with Sofia, your personal digital benefits assistant. Sofia can answer many of your benefits questions virtually 24 hours a day, 7 days a week. Chat with Sofia at aepbenefits.com and in the MyChoice benefits app. If she can't answer your question, she will connect you with someone who can help.
Qualifying Life Events
Once you elect your benefits, you won’t be able to change them until the next Annual Enrollment period, unless you experience a qualifying life event. Change your benefits at aepbenefits.com within 31 days of a qualifying event in order to make any change to your benefits.
Name or Update Beneficiaries
It’s important to designate a beneficiary for your Life Insurance benefits (someone who will receive the value of your account in the event of your death). During the enrollment process you will have the ability to designate your beneficiaries. You can also update your beneficiaries anytime throughout the year.
This guide is not intended to be a Plan document, Summary Plan Description, or required notice with respect to any of the Plans mentioned. AEP reserves the right to modify, amend, suspend, or terminate the Plans at any time. Refer to the applicable Plan document if you have any questions relating to a specific Plan or benefit.