Finding a Provider
How to Find a Provider
imagine360 Powered by Quantum Health is willing to work with any provider, but not every provider is willing to work with imagine360. Please review the Provider Search and reach out to a Care Coordinator with any questions or if you need assistance finding a new provider.
Let's Search...
*The default search radius is 10 miles.
What to do if your Provider isn't listed or you are receiving push back
- Connect with a Care Coordinator by phone, chat or message. They are able to reach out to the provider or facility to educate them on the plan and answer any questions. If your provider is unwilling to work with the plan, they can also assist you with finding a new provider.
Types of Care
Understand the different visit types and the potential cost of each.
Preventive care is essential for overall heath. The deductible does not apply to visits coded as preventive.
More than just sick visits. Recuro provides virtual care for Primary Care and Counseling/Psychiatry visits too.
Urgent care, but in the palm of your hand.
Refer a Provider
If your provider is listed as Tier 2 Open Access, you request that they join Partners Direct Health. You can start the process by completing the Refer a Provider steps.
Understanding Your Results...
Quality Score
Health Care Blue Book™ evaluates, scores, and compares quality among providers and facilities.
Network Affiliations (AKA Provider Level)
Tier 1: Imagine Health
- Existing facility relationship
- Reduced deductible for additional savings
Tier 2: Partners Direct Health and Open Access
- Partners Direct Health has an existing provider relationship
- Open Access has accepted claims from the provider in the past but work with a Care Coordinator on any provider questions
Historic Provider Acceptance
- Shows prior experience with provider's acceptance
- 3 rating means they historically accept
- Ratings do not guarantee future acceptance – call your Care Coordinator
Cost Estimate
- Will give a summary of the cost and your estimated total out-of-pocket for certain procedures
Each Estimate Provides:
- Procedure information, including the cost before the member’s benefits are applied.
- Your out-of-pocket procedure cost, including your co-insurance (if applicable).
- Information about your benefits plan.
- Total accumulated toward your annual deductibles and out-of-pocket maximum.
- Ability to text, email or print a cost estimate.
Quantum Health Care Coordinators
Monday - Friday, 8:30 a.m. - 10:00 p.m. ET
866-678-3128