Have a question? Follow these steps.
Many benefits questions can be answered using the resources available to you. To find answers faster, follow the steps below.
Have a question? Follow these steps.
Many benefits questions can be answered using the resources available to you. To find answers faster, follow the steps below.
Step 2
Ask Sofia or visit the Reference Center
Can't find what you're looking for? Sofia℠, Your Virtual Benefits Assistant, can help answer benefits questions anytime. She’s available on every page of My Health Benefits or the MyChoice Benefits App™. You can also view plan documents and benefits resources in the Reference Center, located in the top navigation of My Health Benefits.
Step 4
Join the Conversation on Viva Engage
Have a question about healthcare, wellness or voluntary benefits? The US Healthcare, Wellness and Voluntary Benefits Viva Engage page is a great place to ask general questions, share feedback, connect with peers and engage with the Benefits team.
Please do not post any personal health information (PHI) or other sensitive personal details. For questions about your specific situation, use the appropriate benefits support channels.