Change My Benefits
Take Action: You have 31 days to make updates if you've had a Qualifying Life Event (QLE) like marriage, birth, or loss of coverage.
Life Happens
And when it does, you may need to update your benefits. If you experience a Qualifying Life Event (QLE), you can make changes to your benefits outside of Open Enrollment.
You must submit your changes within 31 days of the event and upload any required documents to complete the process.
When Can I Change My Benefits?
You can make changes outside of Open Enrollment if you experience a Qualifying Life Event (QLE). Here are common examples:
How to Make a Change
Choose the method that works best for you:
Make Changes Online
- Visit www.almacbenefits.com
- Click Start Here on the home screen
- Select Change My Benefits (QLE) as your reason for change
- Follow the steps to update your elections
- Click I Agree to confirm your changes
- Save your confirmation number—that means you're done!
IMPORTANT: You must complete the process and upload documents by your 31-day deadline, or your request may be denied.
Make Changes by Phone
Call the Almac Benefits Service Center at 1-888-907-1435 Monday–Friday, 8:00 a.m. – 8:00 p.m. (ET)
They can walk you through your options, complete the update for you, and help guide you through uploading the required supporting documentation.
Adding a Dependent?
If you’re adding a spouse, child, or other dependent for the first time, you’ll need to submit documentation to verify their eligibility. Visit the Adding a Dependent page.
Action Required
You have 31 days from the date of your Qualifying Life Event to:
- Submit your request
- Upload required documents
- Confirm your updates
Changes won’t take effect without all required steps completed on time.
Three Easy Ways to Submit Documentation
After a qualifying life event or when adding a dependent, you'll need to verify their eligibility. Choose one of these options to submit your documents:
MyChoice® Benefits App
Open the app and go to Messages. Follow the prompts to snap and upload a photo of your document.
Don’t have the app? Click Access the App while logged into www.almacbenefits.com to send yourself a download link and use your unique access code to activate it.
Upload on the Website
- Log in to www.almacbenefits.com
- Go to your Message Center (top of page)
- Open the message titled "Submit Documentation to Verify Eligibility"
- Reply and upload your documents (PDF or JPEG recommended)
Submit by Email
- Download your Verification Initial Letter from Personal Documents
- Email subject line: Almac – Your Name
Attach:
- Your Verification Letter
- Supporting documents
- Any extra details
- Send to: dv@businessolver.com
Be sure to attach your files (not in the body of the email)
Change My Benefits Checklist
🔲 Know Your Deadline: Submit your benefit changes within 31 days of your qualifying life event (QLE).
🔲 Select Your Event Type: Choose the correct reason (e.g., marriage, birth, loss of coverage) when starting your change.
🔲 Make Your Changes: Log in to www.almacbenefits.com or call 1-888-907-1435 to update your benefits.
🔲 Confirm Your Changes: Click I Agree to confirm your changes at the end of the process and save your confirmation number.
🔲 Upload Required Documents: Submit any proof needed—like a marriage certificate or birth certificate.
🔲 Check Your Confirmation: Make sure your updates are reflected and your request is complete.
