Frequently Asked Questions

Frequently Asked Questions:

How do I access the new benefits enrollment site?

Visit www.myflynnbenefits.com to view benefit plan offerings, enroll in benefits during Open Enrollment or a qualifying life event, access contact information, and more.

How do I complete my enrollment?

If you need to complete your benefit enrollment during Open Enrollment, as a new hire, or due to a qualifying life event, access the new benefits enrollment site 24/7 at www.myflynnbenefits.com. Follow the steps on the Enrolling in Your Benefits page to complete your enrollment.

Note: If you are a new hire or need to make updates to your benefits elections due to the a qualifying life event, your enrollment period may be affected by the transition to the new benefits enrollment site.

How do I confirm my enrollment?

To verify your enrollment, visit www.myflynnbenefits.com. You will also receive a confirmation email at the address used during registration. If you don't see your enrollments or haven't received an email confirmation, return to the site and ensure you have followed all the steps outlined on the Enrolling in Your Benefits page.

How do I order an ID card?

Contact your carrier directly and follow the steps provided to request new or replacement ID cards.

Learn More

How do I cancel or change my benefits?

If you've experienced a qualifying life event, you can cancel your coverage within 30 days of obtaining new coverage by visiting www.myflynnbenefits.com. Verification of the new coverage is required. If you haven't obtained new coverage, you can only cancel your benefits during Open Enrollment, typically held in October or November, with changes effective January 1 of the following year.

You can follow this guide below to assist you in adding or removing a dependent mid-year, or enrolling in coverage now if you recently lost prior coverage

Life Event Change Guide

I'm a Tipped Employee, so how do I add or update credit card information?

FOR TIPPED EMPLOYEES OF FLYNN APPLEBEE'S AND FLYNN PIZZA HUT ONLY. If you need to add or change your credit card on file, access the benefits enrollment site 24/7 at www.myflynnbenefits.com.

How do I pay for my benefits when away from work?

After two consecutive missed deductions of benefits premiums, you will receive an email from Benefitsolver to begin paying for benefits online while you are away from work and payroll deductions are not being taken. Once this email is received, you can follow the link or go to the Paying for My Benefits page under the I Want To... section at www.myflynnbenefits.com for more details.

Payment is required while you are out on a leave of absence to continue your benefits. Should you not submit timely payment, defined as at least once per month, termination of your coverage back to the last date paid will be processed. Please note, COBRA continuation would not be available, and your next chance to enroll will be during the next Open Enrollment period.

Policy

How do I verify my dependents?

If you choose to enroll a new dependent(s) in one of our medical plans, you must provide copies of the required documentation. You can either upload the documents directly on the benefits enrollment site at www.myflynnbenefits.com, upload a picture of the documents via the MyChoice benefits app, or email them by following the instructions in the Verification Initial Letter which will be available in your Personal Documents at www.myflynnbenefits.com when necessary. Visit the Submit Dependent Verification page under the I Want To... section at www.myflynnbenefits.com to learn more.

Acceptable Forms of Verification

How do I request a Leave of Absence?

Should you need to be away from work for 3 or more consecutive days or have a medical condition requiring you to be away from work on an intermittent basis, please request a Leave of Absence through the Flynn People Portal.

LOA Request Process
Important Things to Consider When Going on Leave

How do I view what benefits are covered?

Review the Benefits Guide available to you at www.myflynnbenefits.com for summary plan information. If you need to access more detailed plan coverage information, reach out to the carrier directly.

How can I continue my benefits upon leaving Flynn Group?

If you leave the company or your benefits end due to a leave of absence, you can continue your medical, dental, or vision coverage through COBRA. For more information, visit www.wageworks.com or call 888-678-4881, as details may vary.

Separating Employee FAQ

How do I provide proof of employment or income once I've left Flynn Group?

The Work Number is a free service that provides proof of employment or income in a fast and secure way. You can also access a free annual Employment Data Report (EDR) to verify information contained on The Work Number and validate those who have access to your information. Visit www.theworknumber.com or call 800-367-2884.

The Work Number Poster
Accessing Your Employment Data Report
Creating Salary Keys

Need to access your benefits account?

Visit www.myflynnbenefits.com

TIPPED EMPLOYEES: Conveniently manage your benefits payments on the new benefits enrollment site. Learn more here.

Register for your new benefits enrollment site account starting August 1, 2024

Visit www.myflynnbenefits.com

TIPPED EMPLOYEES: Starting August 1, 2024, you will be able to conveniently manage your benefits payments on the new benefits enrollment site. Learn more here.