Medical & Rx
Your Medical Insurance Carrier Options | Compare Your Medical Coverage Options | Compare Your Prescription Drug Coverage Options | Cost Factors to Keep in Mind and FAQ
Check out your health care insurance carrier choices—and see all the unique features and services they have to offer YOU. Discover what each provides, see the doctors included in their network—then decide for yourself. Once you've learned about your carrier options, scroll down to find your plan information.
Carrier Name:
Aetna
Areas We Serve:
Offered in all states except AK, ID, MT, WY, SD, and HI. Availability in some states may be limited.
Contact:
Monday - Friday: 8:00 am - 6:00 pm local time
1.855.496.6289
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Carrier Name:
Blue Cross Blue Shield
Areas We Serve:
Available nationally except HI.
Contact:
24 hours a day/7 days a week/365 days a year, except for major holidays
1.877.325.2996
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Carrier Name:
Cigna
Areas We Serve:
Available nationally with the exception of MN, ND, and HI.
Contact:
Cigna One Guide® personal guides are available Monday - Friday: 8:00 a.m. - 9:00 p.m. EST.
Outside of the standard hours, customer service advocates are available 24 hours a day, 7 days a week.
1.855.694.9638
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Carrier Name:
Dean/Prevea360
Areas We Serve:
Available in South Central and Northeastern WI.
Contact:
Mon - Thurs: 7:30 a.m. - 5:00 p.m. CST Friday: 8:00 a.m. - 4:30 p.m. CST
1.877.232.9375
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Carrier Name:
Health Net
Areas We Serve:
CA
Contact:
Monday - Friday: 8:00 a.m. - 6:00 p.m. PT
1.888.926.1692
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Carrier Name:
Kaiser Permanente
Areas We Serve:
Generally available in WA.
Contact:
Monday - Friday: 8:00 a.m. - 5:00 p.m. PST
1.855.407.0900
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Carrier Name:
Kaiser Permanente
Areas We Serve:
Generally available in CA, CO, DC, GA, MD, VA, OR, and southwest WA.
Contact:
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Carrier Name:
Medical Mutual
Areas We Serve:
Generally available in OH.
Contact:
Monday- Thursday: 7:30 a.m. - 7:30 p.m. EST Friday: 7:30 a.m. - 6:00 p.m. EST Saturday: 9:00 a.m. - 1:00 p.m. EST
1.800.541.2770
Pre-enrollment:
1.800.677.8028
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Carrier Name:
Priority Health
Areas We Serve:
Available in the lower peninsula of MI.
Contact:
Monday -Thursday 7:30 a.m. -7:00 p.m. EST Friday 9:00 a.m. - 5:00 p.m. EST Saturday 8:30 a.m. - noon EST
1.833.207.3211
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Carrier Name:
UnitedHealthcare
Areas We Serve:
Generally offered in all states, except HI. Availability in some states may be limited.
Contact:
Monday - Friday: 8:00 a.m. - 8:00 p.m. all time zones
1.888.297.0878
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Carrier Name:
UPMC Health Plan
Areas We Serve:
Generally available in PA.
Contact:
Monday-Friday: 8:00 a.m. - 6:00 p.m. EST Saturday: 8:00 a.m. - 12:00 p.m. EST
1.844.252.0690
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Carrier Name:
Kaiser Permanente
Areas We Serve:
HI
Contact:
Monday - Friday: 8:00 a.m. - 5:00 p.m. HST Saturday 8:00 a.m. - 12:00 p.m. HST
1.800.966.5955
Pre-enrollment:
1.877.580.6125
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Carrier Name:
HMSA
Areas We Serve:
HI
Contact:
Monday - Friday: 8:00 a.m. to 5:00 p.m. HST
1.800.651.4672
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Which Medical Plan is Right for me?
Your medical options will be different, depending on the insurance carrier you choose.
Compare all plan details side by side on the Jacobs Benefits Portal.

getjacobsbenefits.com**For some insurance carriers in CA, CO, DC, GA, MD, OR, VA, and WA, the Platinum coverage level is an HMO option that covers in-network care only. These charts may not take into account how each coverage level covers any state-mandated benefits, its plan administration capabilities, or the approval from the state Department of Insurance of the benefits offered by the plan. If you have questions about a specific benefit, contact the insurance carrier for additional information. Individual carriers may offer coverage that differs slightly from the standard coverage reflected here. In the event that there is a discrepancy between this site and the official plan documents, the official plan documents will control. These charts are a high-level listing of commonly covered benefits across carriers and coverage levels for the Aon Benefit Experience. They are intended to provide you with a snapshot of benefits provided across coverage levels. In general, carriers have agreed to the majority of standardized plan benefits recommended by the exchange. For a more detailed look at these and additional coverages, go to getjacobsbenefits.com. It does account for any carrier adjustments to standardized plan benefits. To see summaries when you enroll online, click Compare Plans. In order to get the most comprehensive information about any specific coverage, you will need to call the carrier directly.
Your prescription drug coverage will be provided through your insurance carrier's pharmacy benefit manager, which could be a separate prescription drug company. Your prescription drug coverage depends on the medical coverage level you choose.
However, each pharmacy benefit manager has its own rules about how prescription drugs are covered. So you need to do your homework to find out how your medications will be covered—before you choose an insurance carrier.
Compare all plan details side by side on the Jacobs Benefits Center.

**Preventive drugs are determined by the insurance carrier or pharmacy benefit manager. You must have a doctor's prescription for the medication even for products sold over the counter (OTC) and you must use an in-network retail pharmacy or mail-order service. These charts may not take into account how each coverage level covers any state-mandated benefits, its plan administration capabilities, or the approval from the state Department of Insurance of the benefits offered by the plan. If you have questions about a specific benefit, contact the insurance carrier for additional information. Individual carriers may offer coverage that differs slightly from the standard coverage reflected here. In the event that there is a discrepancy between this site and the official plan documents, the official plan documents will control. These charts are a high-level listing of commonly covered benefits across carriers and coverage levels for the Aon Benefit Experience. They are intended to provide you with a snapshot of benefits provided across coverage levels. In general, carriers have agreed to the majority of standardized plan benefits recommended by the exchange.
Note: For additional comparison, there are several tools available on the Jacobs Benefits Center, such as the Help Me Choose and Compare Plans tools as well as access to Summaries of Benefits and Coverage in the Reference Center.

