Welcome to your 2027 Lumen Annual Enrollment Guide
Choose well. Live well. Thrive!
At Lumen, we know that everyone’s needs are different—and they can change from year to year. That's why Annual Enrollment is more than a benefits event; it's a chance to choose the programs, coverage and resources that best support your life today and your goals for tomorrow. You have access to benefits and well-being programs that help you care for your physical, emotional, financial and professional well-being. As you review your options for 2027, take a moment to consider the moments that matter most to you and your loved ones, and select the coverage and support that will help you thrive all year long.
Join us to learn more about your 2027 benefits
Join the Benefits Team for Annual Enrollment office hours for a brief overview of your 2027 benefits and to ask general questions. You can also attend a Surest or UnitedHealthcare webinar to learn more about your medical plan options, spending and savings accounts and enhancements for 2027. Visit the 2027 Annual Enrollment home page for dates, times, registration links and calendar invites.
Newly hired or newly eligible? Complete both enrollments
If you become eligible in October, November or December — or if you are a new hire, rehire or have a Qualified Life Event, such as marriage, divorce or the birth of a child, on or after November 4 — you may need to enroll twice. The first enrollment is for your current-year benefits, and the second is for the upcoming plan year. Your newly eligible elections may not automatically carry over, so be sure to complete both enrollments to help ensure you have the coverage you want now and next year.