employee assistance program (EAP)

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on-demand online seminars →

how the EAP Can help →

EAP SERVICES →

UPCOMING AND ON-DEMAND SEMINARS

Magellan Healthcare's Upcoming Featured Seminars

Smart Money Moves: Strengthen Your Financial Know How Access here beginning May 19, 2026 Creating Safe Spaces: Supporting LGBTQ+ Inclusion (Pride Month) Access here beginning June 16, 2026 Connected Not Consumed: Digital Wellness Strategies Access here beginning August 18, 2026 Preventing Tragedy: Empowering Supportive Conversations (World Suicide Prevention Day) Access here beginning October 9, 2026

Magellan Healthcare's On-Demand Seminars

Magellan offers a variety of online seminars, including the following that are available on-demand at the links below:

  • Give to Gain (International Women's Day 2026)
  • The Role of Hobbies in Work-Life Balance

Here’s how to reach the EAP and all the support resources it offers

Contact Magellan Healthcare online or via the iConnect App (which you can download from the Apple App Store and Google Play). Once you’re logged on to the Magellan Healthcare website, you can even take advantage of the Live Chat feature by clicking on the Connect with Us button at the top of the page. LiveConnect - Chat With Us is staffed daily from 7:00 a.m. to 5:30 p.m. (Central Time).

To reach the EAP by phone, call 1-866-590­-2350. The EAP is available by phone 24 hours a day, seven days a week.

go to the website now

How the eap can help

When it comes to balancing family, work, and personal needs, your EAP—provided by Magellan Healthcare—can help you with everything from checking off daily tasks to working on more complex issues.

Key features

  • You don't need to enroll, the EAP is automatically available to you and your household family members
  • No cost to you
  • Confidential services, provided by a third party
  • Available 24/7/365 days a year:
  • Online at: www.magellanhealth.com/global (company code: Mondelez)
  • By phone at: 1-866-590-2350

Consider taking advantage of the following services the EAP offers to help you along your life’s journey.

CONFIDENTIAL COUNSELING

The EAP offers confidential counseling by a licensed mental health professional to help you or a household family member with stress (including work-related stress), anxiety, depression, marital/family relationship concerns, parenting challenges, addictions, and more.

Key features

  • No cost for your or your household family member’s first five visits per topic each year
  • Third-party provided confidential services
  • Counseling in-person or through virtual therapy (virtual therapy includes meeting through text message, live chat, by phone, or video conference)

Connect with an EAP provider in your area by scheduling an appointment or completing the Contact A Counsellor form. Once you do, a counsellor will reach out to at your preferred time and via the preferred contact information you provide.

AWARE

Aware helps you to meaningfully engage in the present moment. It offers a research-based approach to stress management.

When you utilize Aware, a trained Aware specialist guides you through learning the skills you need to better reduce stress, emphasize the present, establish greater mind-body balance, and improve your overall well-being. Aware offers:

  • Six telephone sessions with an Aware specialist who’s trained in mindfulness
  • An individualized practice plan that’s tailored to your needs
  • The opportunity for you to experience and learn mindfulness exercises during each scheduled session
  • Additional online resources including a practice plan journal, guided practice exercises, an additional resource guide, and audio exercises

See the one-pager for more information on how to access Aware directly.

LIFE COACHING

Life coaches are available to guide you through the process of reflection, strategy, and action steps. Take advantage of this resource to help you better navigate life’s transitions, work on your professional growth, refine your organizational skills, and focus on your priorities. Life coaches can help you reach your personal goals and maximize your potential. Life Coaching offers:

  • Convenient telephone or video conversations with your certified life coach
  • The opportunity to establish your vision, set your goals, and create an action plan during your very first meeting
  • Up to five follow-up meetings to help you engage, alter, refresh, and move forward toward achieving your established goals

See the one-pager for more information on how to access the services available through Life Coaching.

WORK-LIFE SERVICES

Get expert guidance and personalized referrals to service providers such as child care and adult care. Be sure to use the Locate Providers tool on the Magellan Healthcare website to help you find the service that best suits your and your family’s needs.

Key features

  • Available 24/7/365 and completely confidential
  • Visit the Magellan Healthcare website for webinars, videos, articles, and guides that offer insights and strategies about key life events and day-to-day challenges

LEARNING OPPORTUNITIES

A number of online seminars are available on-demand and cover a variety of well-being topics. These are available under the Training Centre on the Magellan Healthcare website. The website also includes an Employee Orientation to help you better understand how the EAP can support you along your well-being journey.

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