LIGHTS, CAMERA, TAKE ACTION!
2024 Annual Open Enrollment
A Must-See Event for All
IMPORTANT INFORMATION ABOUT OPEN ENROLLMENT
Make changes to your 2024 SHBP benefits October 1 - 31, 2023.
- Log in to mynjbenefitshub via your myNewJersey account or at mynjbenefitshub.nj.gov. You can also enroll through the MyChoice® Mobile App.
- Review your current elections in your Benefit Summary.
- If you want to make changes to your benefit elections for 2024, click the Start Here button to enroll.
- Review your personal information, add dependents*, and make changes to your coverage.
- Review your elections and dependent* information for accuracy, then Approve your elections.
- To finish, click I Agree. When your enrollment is complete, you will receive a confirmation number and can print your Benefit Summary for your records.
If you do not change your coverage during annual Open Enrollment, your current coverage will continue.
Even if you are not making any benefit changes, please log in to update your email and mailing address. This will ensure you receive important health benefits information.
*Be prepared: If you are adding new dependents to your coverage, you will need to provide each dependent’s legal name, Social Security number, and birth date. You may be required to provide documentation to prove your relationship to each dependent to complete your enrollment. Check your Important Reminders for any additional action needed to complete your enrollment.
Submit documentation for any new dependents by October 31, 2023. You can upload your documents on the MyChoice Mobile App.
Enter to Win Prizes
HELP! We've lost the remote control! Maybe it fell between the cushions, or under the couch? We need you to help us find it.
Throughout this virtual benefits fair, if you find the 10 remotes, you can enter to win prizes!
Click the image, fill out the short form, and you'll be entered to win a prize! Winners will be chosen randomly from all eligible entries after the close of Annual Open Enrollment.
Questions?
As you enroll, SofiaSM is available to provide helpful plan information and answer questions. Think of her like your virtual benefits assistant. She’s available to talk 24/7 and can be found on the mynjbenefitshub or on the MyChoice Mobile App. Ask her a question, and she’ll point you in the right direction.
If Sofia is unable to assist, contact NJDPB Client Services.
NJDPB Client Services:
Call Center
(609) 292-7524
7:00 a.m. – 4:30 p.m. ET Monday through Friday (except State holidays). If you require the services of a relay operator, please dial 711 and provide the operator with the following phone number: (609) 292-6683. You will then be connected to a Client Services phone representative for assistance.
Send your questions by email
Please note that Email Correspondence Counselors are unable to respond to emails with phone calls. Questions submitted via email will receive an email response. Please provide a complete description of your question as well as your full name and Member or Retirement account number to ensure we can properly investigate your inquiry.
Live Chat
9:00 a.m. – 2:00 p.m. ET Monday through Friday (except State holidays). Access the Live Chat here.
Please note that not all web browsers may support this feature.
COBRA Member Support
(833) 929-1101
8:00 a.m. – 8:00 p.m. ET Monday through Friday
Meet Sofia
Available 24/7, Sofia is your virtual benefits assistant. Whether you need help understanding your medical plan or assistance navigating the site, you can always chat with her. She speaks over 20 languages.
