You should take action during Annual Enrollment if:
- You want to make changes to your Medical, Dental and/or Vision Plan election, including your coverage tier by adding or dropping dependents (subject to Plan and eligibility rules).
- Discontinue coverage in the Medical, Dental and/or Vision Plan.
- A surviving spouse must respond to the remarriage attestation question. This applies even if you are not making any changes to your current elections.
Automatic Benefits
- Cancer Support and Guidance
Optional Coverage
- Medical and Prescription Drug Plans
- Dental Plan
- Vision and Hearing Coverage
- Pet Health Insurance
- Home and Auto Insurance
What happens if I don’t take action?
- You and your eligible covered dependents will remain enrolled in your current Medical, Dental and/or Vision Plans and 2024 contribution rates will apply.
- If you currently waive AEP Medical, Dental and/or Vision coverage, you will continue to be waived.
Tools to Help You Choose
Not sure which Plan is right for you? Ask ALEX!
ALEX® is an online tool that will help you select the best benefit Plan for you and your family. When you talk to ALEX he’ll ask you a few questions about your health care needs, crunch some numbers and point out what makes the most sense for you. Even if you have had the same Plan for several years, it’s never a bad idea to talk to ALEX to make sure that Plan still fits your needs. And anything you tell ALEX remains anonymous. Find ALEX at myalex.com/aep/2024/retirees >
Ways To Enroll
"I prefer to use my computer or tablet"
Visit aepbenefits.com from any internet-capable device. Login with your user name and password or if you’re enrolling for the first time, click Register as a new user.
If you've forgotten your user name or password click Trouble Logging In?
"I use my phone for everything"
The MyChoice® Mobile App gives you direct access to upload verification documents, store pictures of your ID cards, elect your benefits, and much more. Once you register your account at aepbenefits.com, click Access the App from the Home page.
You can send yourself a text message with a direct link to download the MyChoice Mobile App.
"I feel more comfortable talking to someone"
Call the AEP Benefits Center
1-888-237-2363
(1-888-AEP-BENE)
Monday - Friday 8:00 a.m. - 8:00 p.m. EST
Saturday, October 28 and November 4, 2023 9:00 a.m. - 3:00 p.m. EST
Coverage Levels
When you enroll in the Medical, Dental and/or Vision Plans, you may also choose whom you want to cover. Your coverage level and cost are based on the dependents you enroll.
Dependent Verification
In some cases, you will be required to submit documentation to verify your dependents’ eligibility. After you’ve completed your enrollment, if any documentation is required, you’ll see a notification on the Home page of the benefits portal under Important Reminders. Simply click on it and follow the prompts to verify your dependents. Your dependent(s) will not be added to your coverage until your documentation is provided and approved.
Qualified Life Events
Once you choose your benefits during Annual Enrollment, you won’t be able to change them until the next Annual Enrollment period, unless you experience a qualifying life event. Change your benefits at aepbenefits.com within 31 days of a qualifying event in order to make any change to your benefits.
MyChoice Mobile App
Manage your benefits on the go from any smartphone or tablet. You can:
- Stay on top of important deadlines, send and receive important documentation in regards to benefits, such as dependent verification and EOI.
- Upload and store images of your ID cards for use on the go.
- Easily contact a Member Advocate or chat with Sofia for general questions about your AEP benefits, enrollment, life events or required documentation.
- View a detailed account of your current and future benefits Plans.
Once you Register your account at aepbenefits.com, click the Access the App to send yourself a direct link to download the app.
Get Help From Sofia
You can get answers anytime with Sofia, your personal digital benefits assistant. Sofia can answer many of your benefits questions virtually 24 hours a day, 7 days a week.
Some of her most commonly requested topics include:
- Dependent Verification
- Plan Information
- Benefit Education
- Enrollment Status
- Carrier Information
Once logged in at aepbenefits.com, access Sofia by clicking on her icon on any page. You can also access Sofia via the MyChoice Mobile App.